Contact Us
If you have questions about your plan, the recording process, data privacy, or anything else, you can reach us any time. We'll get back to you as soon as possible.
Common reasons people contact us
Help setting up their family memory space
Questions about recording or AI personas
Payment or invoice questions
Data export or deletion requests
Upgrading from one plan to another
General feedback
Support hours
We respond Monday–Friday.
Most messages get a reply within 24 hours.
If something feels unclear or you need help with any part of the product, just write to us. We're here to make the experience simple for you and your family.